PRIVACY POLICY

This Privacy Policy explains how Modaio-International (“Site”, “we”, “our”, or “us”) collects, uses, and shares your personal data when you visit, purchase from, or interact with our website modaio-international.com (the “Site”), or communicate with us in relation to our services (collectively, the “Services”). “You” refers to any user of the Services, including customers, website visitors, or other individuals whose data we may collect.

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our Services.

Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, operations, or for legal reasons. Updates will be posted on this page with a revised “Last updated” date.

Personal Information We Collect

We collect personal data to operate our Services effectively. The type of data we collect depends on how you interact with us and may include:

• Contact details (name, address, email, phone number).

• Order information (billing/shipping details, payment confirmation).

• Account credentials (username, password, security information).

• Customer support details (information you share when contacting us).

Some features of our Site require you to provide personal data. Choosing not to provide it may limit your access to certain Services.

Information We Automatically Collect

We gather certain information automatically (“Usage Data”) using cookies and similar technologies, such as IP addresses, device information, browser type, and browsing behavior on our Site.

Information from Third Parties

We may also receive personal data from:

• Service providers such as Shopify, which powers our online store.

• Payment processors, which collect payment data to process orders.

• Marketing partners and analytics providers that help us improve and advertise our Services.

How We Use Your Information

• Order Processing & Services: to manage your purchases, payments, returns, and account.

• Marketing & Promotions: to send offers, updates, and advertisements that may interest you.

• Security & Fraud Prevention: to detect and prevent fraudulent or unauthorized activity.

• Customer Support & Service Improvement: to answer your inquiries and enhance your experience.

Cookies

We use cookies to improve your browsing experience and analyze site performance. You may disable cookies through your browser, but some features of our Site may not work correctly.

Sharing of Data

We may share your personal data with:

• Vendors who assist with IT, payment processing, logistics, and customer support.

• Business and marketing partners for promotional purposes.

• Corporate affiliates or during business transitions (e.g., mergers).

• Authorities, where required by law.

We do not sell personal data, but we may share certain data with advertising partners for marketing purposes.

Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your data.

• Correct, delete, or restrict processing of your personal information.

• Withdraw consent where applicable.

• Opt-out of marketing emails (via the unsubscribe link).

Requests can be made through our Site or by contacting us directly.

Data Transfers

If you are located outside the EU or UK, your data may be transferred to and processed in other countries. We use appropriate safeguards (such as EU Standard Contractual Clauses) when transferring personal data internationally.

Security & Retention

While we use reasonable measures to protect your information, no system is 100% secure. We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect their data. If we learn that we have collected such information, we will delete it.

Complaints

If you have concerns about our handling of your personal data, please contact us. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority.